Those of you who have known me for a while are sure to have heard from me on more than one occasion about the dangers of stupidity.
Talking with a work colleague earlier in the week who is currently undertaking some studies in HR, I was struck again by the dumbing down of our society. More and more these days, I see tests, comments, educational materials, work documentation being aimed at the lowest common denominator. The theory seems to be that in order to ensure that no one is discriminated against, we should lower expectations.
I can't begin to describe how condescending, rude and pointless I find this exercise - but I'm going to try!
For a long time, I've believed that if you tell someone that they are stupid (rude, obnoxious, intelligent, worthless etc) often enough, eventually they will come to believe it - and not only that, they will come to behave in that manner all the time. So, the theory goes, if you constantly structure materials for the lowest common value, you will eventually get a larger cohort of people who believe that that level of understanding is the greatest they can hope for. Why not pitch it towards the upper end of the middle of the scale, and assist those who don't get it?
The idea extends to many other areas of life as well. I was out to dinner with a family very dear to me last night, and the youngest member of the family, Jack, has just celebrated his third birthday. Once again, I was struck by what a pleasant, charming, well mannered (but adorably cheeky), friendly child he is. It occurred to me that a big part of this was to do with his parents expectations - they expect that Jack will be well behaved, will remember his manners and will be a child (I had a delightful conversation with Jack last night about mozzies, flys, spiders and cockroaches - that showed me clearly that here was a child who takes a great delight in his environment!). And he responds to that. I'm sure that from time to time he can have the same meltdowns that any other child has. But the key is - the expectations for his behaviour are positive, age-appropriate and achievable.
Maybe that same theory could be implemented in the workplace. If we expect our colleagues to behave like intelligent, polite and respectful adults, I wonder if they would deliver. I suspect that if you make your expectations clear in regards to what you expect, they will eventually deliver. Of course, as long as you treat your colleagues as incapable, stupid, or show that you don't trust them in some way, my guess is that you're going to get work produce and results that reflect that.
Talking with a work colleague earlier in the week who is currently undertaking some studies in HR, I was struck again by the dumbing down of our society. More and more these days, I see tests, comments, educational materials, work documentation being aimed at the lowest common denominator. The theory seems to be that in order to ensure that no one is discriminated against, we should lower expectations.
I can't begin to describe how condescending, rude and pointless I find this exercise - but I'm going to try!
For a long time, I've believed that if you tell someone that they are stupid (rude, obnoxious, intelligent, worthless etc) often enough, eventually they will come to believe it - and not only that, they will come to behave in that manner all the time. So, the theory goes, if you constantly structure materials for the lowest common value, you will eventually get a larger cohort of people who believe that that level of understanding is the greatest they can hope for. Why not pitch it towards the upper end of the middle of the scale, and assist those who don't get it?
The idea extends to many other areas of life as well. I was out to dinner with a family very dear to me last night, and the youngest member of the family, Jack, has just celebrated his third birthday. Once again, I was struck by what a pleasant, charming, well mannered (but adorably cheeky), friendly child he is. It occurred to me that a big part of this was to do with his parents expectations - they expect that Jack will be well behaved, will remember his manners and will be a child (I had a delightful conversation with Jack last night about mozzies, flys, spiders and cockroaches - that showed me clearly that here was a child who takes a great delight in his environment!). And he responds to that. I'm sure that from time to time he can have the same meltdowns that any other child has. But the key is - the expectations for his behaviour are positive, age-appropriate and achievable.
Maybe that same theory could be implemented in the workplace. If we expect our colleagues to behave like intelligent, polite and respectful adults, I wonder if they would deliver. I suspect that if you make your expectations clear in regards to what you expect, they will eventually deliver. Of course, as long as you treat your colleagues as incapable, stupid, or show that you don't trust them in some way, my guess is that you're going to get work produce and results that reflect that.
Anyhoo, time to get on with it all!
Till later,
Dee xxx